Apps Privacy Policy

Privacy Policy

Last updated on: Aug 16, 2025

Oftop’s Commitment to Privacy

Oftop provides Shopify applications (“the Service”) designed to help merchants automate and optimize their online store collections. This Privacy Policy explains how we collect, use, and protect data when you use our apps with your Shopify store.

Personal Data Handling

When you install Oftop, we automatically access certain information from your Shopify account as permitted by Shopify. For details, please review Shopify’s help documentation.

In addition, we may collect and store personal information such as your name, email address, and location. This information is necessary to:

  • Send localized notifications and reports

  • Provide customer support

  • Deliver product updates and reminders

  • Improve communication with you

Use of Personal Data

The personal data we collect is used to ensure smooth operation of the Service and may also be used to:

  • Communicate with you directly

  • Improve and optimize the Service

  • Provide insights into product features and updates

  • Resolve support issues and address technical problems

Information Sharing

Oftop does not sell or share your personal data with third parties. We may only disclose information if:

  • Required by law or regulation

  • Necessary to respond to legal requests (e.g., subpoenas, search warrants)

  • Needed to protect our legal rights or comply with obligations

Data Security and Retention

We retain personal data for up to one (1) year unless you request earlier deletion. In certain cases, we may keep limited information as required by law, for dispute resolution, or to enforce agreements.

Oftop implements strong technical and organizational measures to safeguard your data against loss, unauthorized access, misuse, or disclosure.

Your Rights

If you are located in the European Union (EU) or regions with similar data protection laws, you have the right to:

  • Access, update, or delete your personal information

  • Request a copy of your data in a portable format

  • Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the details provided below.

Refund Policy

Refunds are granted under the following conditions:

  • The app has been installed for more than 30 days

  • The app did not perform as described or advertised

Refund requests based on dissatisfaction or non-technical reasons will not be accepted if the app was actively used during the refund period.

To request a refund, please contact our support team with detailed information about the issue experienced.

Age Requirements

By using Oftop, you confirm that you are at least 18 years old, or the legal age of majority in your state or province of residence.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, services, or legal requirements. If significant updates are made, we will notify you via email or through in-app notifications.

Contact Information

If you have questions about this Privacy Policy, want to access or delete your information, or wish to request a refund, you can reach us at:

Email: trendyuis@gmail.com

Oftop is committed to respecting your privacy and protecting your personal data with the highest level of care.

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